🔄 Returns & Exchange Policy

We aim to deliver high-quality products to all our customers. Please read our policy carefully before placing your order.

🚫 No Refund Policy

We do not offer refunds under any circumstances.

🔁 Exchange Policy (Within 2 Days)

We offer exchange only if:

• The item is defective or not working
• You received the wrong product
• The item arrived damaged

✅ Exchange Conditions:

• Request must be made within 2 days of delivery
• Item must be unused
• Product must be in original sealed packaging
• All accessories must be included
• Proof of purchase is required

⚠️ Opened or used items are not eligible for exchange.

❌ Not Eligible for Exchange

• Change of mind
• Products working as described
• Opened or used items

📩 How to Request an Exchange

Email us at support@etimeshop.com with your order number and issue details.
Return shipping costs are the customer’s responsibility.